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Forum Discussion
maddly2000
Dec 11, 2016Guide
X10 r9000 wont stay connected to xbox one s
I had an Asus rt87u that worked perfectly. I upgraded to the r9000. I have kids and a very connected home with typically 8 to 10 devices on the network. All work fine wired or wireless except my xbox...
- May 12, 2017
Well, I owe Netgear and the Community an apology. Turning of the Xbox Instant On feature solved it. Now I can start hounding Microsoft.
maddly2000
Dec 12, 2016Guide
Yes its reserved in the router and I have tried static and auto on the xbox with same results. Thx.
- maddly2000Dec 13, 2016Guide
Wow, this is my first Netgear router in a long time. I opened a formal support ticket to use my 90 days free support. So far I am into it a week with 4 responses that have nothing to do with the problem I outlined. They have suggested I change the wireless channel (it's hard wired ethernet connection clearly stated in my post).....they suggest I use a static IP, again clearly outlined that both static and 'auto' have been tried. etc etc.....I don't think they actually read what we submit! At this rate I will be at my 90 days with noone really even replying to the issue I am trying to solve. You would think it would escalate after a while to a more experienced staff member.
- ElaineMDec 13, 2016NETGEAR Employee Retired
Did you try different LAN ports on the router?
How about a different cable?
Do you have a computer that's directly plugged in through cable? If yes, will it experience the same problem about the IP?
If not, perhaps use the port and cable that's using to isolate.
- maddly2000May 09, 2017Guide
I tried a new cable. I tried a different port on the router and I tried wireless. While for some reason it doesn't happen 100% of the time anymore, it still happens every couple of days. If I reboot the router the xbox will connect, if I disconnect the wireless and reconnect (via settings) it will connect.