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Forum Discussion
maddly2000
Dec 11, 2016Guide
X10 r9000 wont stay connected to xbox one s
I had an Asus rt87u that worked perfectly. I upgraded to the r9000. I have kids and a very connected home with typically 8 to 10 devices on the network. All work fine wired or wireless except my xbox...
- May 12, 2017
Well, I owe Netgear and the Community an apology. Turning of the Xbox Instant On feature solved it. Now I can start hounding Microsoft.
ElaineM
Dec 13, 2016NETGEAR Employee Retired
Did you try different LAN ports on the router?
How about a different cable?
Do you have a computer that's directly plugged in through cable? If yes, will it experience the same problem about the IP?
If not, perhaps use the port and cable that's using to isolate.
maddly2000
May 09, 2017Guide
I tried a new cable. I tried a different port on the router and I tried wireless. While for some reason it doesn't happen 100% of the time anymore, it still happens every couple of days. If I reboot the router the xbox will connect, if I disconnect the wireless and reconnect (via settings) it will connect.
- FURRYe38May 09, 2017Guru - Experienced User
Have you set up a IP address reservation for the xbox ON the router and set Automatic ON the xbox?
What FW version do you have on the router?
- maddly2000May 09, 2017Guide
I have tried it with a reserved IP address and without. I have tried static IP on the Xbox (manual) and DHCP (automatic) in every combination. The firmware is the lastest that came out a few days ago.
- FURRYe38May 09, 2017Guru - Experienced User
Test with setting the 5Ghz radio from max Up to speed to 300Mb only.
Set WPA2 and AES only and manual channel 48 or 149.
Disable HT160 and MU-MIMO features as well if present. Maybe found under Advanced, Advanced wireless section.
Id try downloading the Beta version of the FW which has QoS UI in the FW. Factory reset the router, manually load the file using IE11 or FF browsers, factory reset once more then set up from scratch. Set up reservations again for each xbox.