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Forum Discussion

nselewa's avatar
nselewa
Guide
Sep 19, 2018
Solved

X10 R9000

internet connection being dropped by x10 Have the latest firmware as of today 9/19/2018 When wired in, no issues I brought out my much older netgear router running on a different channel, no is...
Features
Troubleshooting
  • dwstanley's avatar
    dwstanley
    Sep 19, 2018
    Do you have “Access Control” enabled, and/or can you see your devices? I’ve had issues of losing my devices after editing a device from the Access Control page. I then would get numerous internet drops. I fixed this by doing a hard reset, and if you happened to save the config when everything was okay, you can rebuild the settings faster.
nselewa's avatar
nselewa
Guide
Sep 24, 2018
Save yourself countless hours of frustration and return it.

I have tried everything that’s been recommended here. The only thing that helped reduce the drops was switching to channel 161.

Hope they resolve this issue someday. This will be my last Netgear router
GCorley's avatar
GCorley
Aspirant
Oct 02, 2018
Thank you I’m trying 161