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subhash06's avatar
subhash06
Follower
Aug 20, 2023

Xbox won’t download anything when using Netgear router

I have just installed Starlink in my home and have connected it via Ethernet to my own Nighthawk router. The whole house is now covered except my Xbox and PS5. What’s weird is that my Xbox is connected to the WiFi and I can watch videos but I am unable to download any apps or games and cannot play online. When I start an update for a game or download a game it says ‘Installation Stopped’. Does anyone have any ideas?

When I connect my Xbox directly to Starlink, there are no issues at all so my thoughts are that is has to be a Netgear setting or something. Any help would be greatly appreciated.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    subhash06 wrote:

    I have just installed Starlink in my home and have connected it via Ethernet to my own Nighthawk router.


    And that Netgear router is?

     

    The whole house is now covered except my Xbox and PS5. What’s weird is that my Xbox is connected to the WiFi and I can watch videos but I am unable to download any apps or games and cannot play online. When I start an update for a game or download a game it says ‘Installation Stopped’. Does anyone have any ideas?

     

    Did you try this?

     

    Search - NETGEAR Communities – Xbox

     

    Xbox sometimes needs careful configuration. Then there is the added complication of Starlink, not your typical ISP, and with few experienced users here.

     

    Search - NETGEAR Communities – starlink