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Forum Discussion
RKusaf
Sep 19, 2023Aspirant
Xfinity Gigabit modem works fine but Netgear 6700v3 keeps dropping WiFi
I originally had the last generation Xfinity modem but then bought a Netgear modem (to avoid the monthly lease fee and to match the Netgear router). I went to the new Xfinity Gigabit modem a few weeks...
RKusaf
Sep 22, 2023Aspirant
Netgear modem is Nighthawk CM1200. It replaced the old XB6 Xfinity modem. I replaced the Nighthawk CM1200 with newest Xfinity modem that has WiFi 6 and Gigabit speed. That said, drops continued... via wifi connections to the 6700v3 router. No issue with new Xfinity WiFi 6 and Gigabit speed modem though... wired AND WiFi to Xfinity modem is fine.
The only way I notice 6700v3 go down is from our security cameras being tied to it. They go offline every couple days... due to the router WiFi connection dropping. Prior to the unplug router and plug back in to re-connect, the lights all look normal as though still working.
The only way I notice 6700v3 go down is from our security cameras being tied to it. They go offline every couple days... due to the router WiFi connection dropping. Prior to the unplug router and plug back in to re-connect, the lights all look normal as though still working.
michaelkenward
Sep 22, 2023Guru - Experienced User
RKusaf wrote:
The only way I notice 6700v3 go down is from our security cameras being tied to it. They go offline every couple days... due to the router WiFi connection dropping.
How do you know that it isn't the camera that is losing the connection?
It is a fairly common for IoT things to disconnect so you'd need to check that other things also lose the wifi.
Do the router's logs show anything?
Netgear modem is Nighthawk CM1200. It replaced the old XB6 Xfinity modem. I replaced the Nighthawk CM1200 with newest Xfinity modem that has WiFi 6 and Gigabit speed.
So, which modem do you actually use?
The CM1200 won't be getting in the way.
But if you are using a modem with "WiFi 6 and Gigabit speed", then your modem is also a router and you are piling router in router.
Bad idea. That could easily screw up the wifi from time to time and reboot would be needed.