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Forum Discussion

jerryknowsbest's avatar
Jun 15, 2020
Solved

Xfinity Gigabit NEED HELP!!!

I need HEEEELP :(  I just upgraded my xfinity internet service from Blast Pro (300 mbps download/12 mbps upload) to their Gigabit plan (1,000 mbps download/35mbps upload). After the upgrade my downl...
  • plemans's avatar
    Jun 16, 2020

    Xfinity requires docsis 3.1 for their service to hit gig speds. The c7000 is technically capable of faster speeds than its getting but its set by the isp. So if xfinity only certifies it to 600mbps (plus over provisioning), thats all they'll let it run. Not sure why you're only getting 5mbps upload. without seeing your cable connections page, its tough to tell. have you had them reprovision it? 

     

     

    If you want gigabit here's your options.

    Combo devices:

    1. The C7800

    2. The CAX80 (should release next month)

     

    you could go with seperate modem and router (what I'd recommend). Its a bit more buy in but better chances of upgrading.

    1. cm1000

    2. cm1100

    3. cm1200 (wouldn't recommend unless on business line from comcast)

     

    and then just getting a router to support it.