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Forum Discussion
Xfinity Speed Upgrade
My xfinity internet plan was recently upgraded from 200 DN/5 UP to 300 DN/10 UP. I didn't see any difference in speed tests, so I contacted xfinity support. The tech did some update on their end an...
how are you testing speeds?
What device, site, are you testing on?
Wired? wireless?
I use the windows speed test app or the ookla website. Get same speeds either way. My laptop does not have a port for wired connection, so I am testing with the wireless connection. Was considering using another laptop to test with wired connection. Haven't had access to that yet. I just figured if the upload changed (doubled), I should have seen some difference in download.
test your wired connection.
Many factors influence wireless speeds. LIke if your laptop has a simple 1x1 wireless card in it versus a 2x2 antenna setup. Or if theres wireless interference, etc.
So first test wired to see if the device is getting its full speed.
If it is, then try other devices.
What actual wireless card is in your laptop?
Realtek 8821CE Wireless LAN 802.11ac PCI-E NIC
Max Trans: 1500
Link Speed: 260/260
Link speed isn't the same as throughput speed (actual speed). Actual throughput tends to be around 55-65% of link speed.
And that wireless card is a simple 1x1 antenna device. So if your link speed is 250, then hitting 150mbps is right around what you can expect from throughput from that wireless card.
So test a wired devices just to ensure xfinity is providing your full speed.
And you can retest your wireless but try a different device. See if you've got a 2x2 device.
Keep in mind the link speed to actual throughput speed.
The C7000 will max out around that 300mbps over wireless but not on a 1x1 connections.