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Forum Discussion
robrice529
Feb 11, 2022Star
Xfinity Speed Upgrade
My xfinity internet plan was recently upgraded from 200 DN/5 UP to 300 DN/10 UP. I didn't see any difference in speed tests, so I contacted xfinity support. The tech did some update on their end an...
robrice529
Feb 11, 2022Star
I use the windows speed test app or the ookla website. Get same speeds either way. My laptop does not have a port for wired connection, so I am testing with the wireless connection. Was considering using another laptop to test with wired connection. Haven't had access to that yet. I just figured if the upload changed (doubled), I should have seen some difference in download.
plemans
Feb 11, 2022Guru - Experienced User
test your wired connection.
Many factors influence wireless speeds. LIke if your laptop has a simple 1x1 wireless card in it versus a 2x2 antenna setup. Or if theres wireless interference, etc.
So first test wired to see if the device is getting its full speed.
If it is, then try other devices.
What actual wireless card is in your laptop?
- robrice529Feb 11, 2022Star
Realtek 8821CE Wireless LAN 802.11ac PCI-E NIC
Max Trans: 1500
Link Speed: 260/260
- plemansFeb 11, 2022Guru - Experienced User
Link speed isn't the same as throughput speed (actual speed). Actual throughput tends to be around 55-65% of link speed.
And that wireless card is a simple 1x1 antenna device. So if your link speed is 250, then hitting 150mbps is right around what you can expect from throughput from that wireless card.
So test a wired devices just to ensure xfinity is providing your full speed.
And you can retest your wireless but try a different device. See if you've got a 2x2 device.
Keep in mind the link speed to actual throughput speed.
The C7000 will max out around that 300mbps over wireless but not on a 1x1 connections.
- robrice529Feb 11, 2022Star
Thanks for the info!! It sounds like I may need a new network adapter, if I want more speed. I don't really do anything online with my laptop that has to have more speed. All my TVs and streaming devices seem to do fine as well. Just wanted to get the most possible out of the plan I am paying for. I'll do a wired test as soon as I can. Should I see the 230-240 minimum speeds thru wired connection, assuming everything is working from xfinity and thru the modem/router? Thanks again!!