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Forum Discussion
Hdaveyboy
Nov 15, 2020Aspirant
XR 500 can't detect internet but AC 1750 does just fine.
Hi, I recently purchased an XR 500 and tried all day yesterday to get it to work. My old router is a Nighthawk AC 1750 and it still works. I live in montana and have dsl service through a comtrend vr...
antinode
Nov 15, 2020Guru
> [...] My old router is a Nighthawk AC 1750 and it still works. [...]
"AC 1750" is a speed, not a model number. Look for "Model" on the
product label.
The non-psychics in your audience also can't see how it's configured.
> [...] comtrend vr 3030 modem [...]
That looks to be a simple modem. If your DSL connection uses PPPoE,
then you'd need to configure that on your (new) router.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read.
> [...] The internet light is white/blinking white [...]
What are _all_ the LEDs doing?
> [...] It must be my damned modem somehow not giving the XR 500 what
> it requires.
Or, your (new) router is not giving your ISP what _it_ requires. Or
something else is wrong.