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Forum Discussion
ijon
Aug 06, 2017Aspirant
D3600 loses all settings on every reboot
Hi, After upgrade to version V1.0.0.64_1.0.1 D3600 loses all settings on every reboot. Could you provide instruction how to downgrade this firmware to version V1.0.0.47_1.0.1 on this device ?
vitogala
Aug 25, 2017Tutor
Please open a ticket on https://my.netgear.com
you will be able to resolve with customer support describing your problem with this specifc firmware.
Anthony1992
Aug 25, 2017Aspirant
I send ticket but anyone respond.
There is bug in this firmware version, there is no solution that work.
- vitogalaAug 25, 2017Tutor
Call telephone support.
they sent me a resolution workaround and an intermediate firmware.
- Anthony1992Aug 25, 2017Aspirant
I live in Italy, can yo send me your firmware?
- MakisAug 25, 2017Aspirant
Hi please provide us a link on dropbox or google drive with the firmware.
I'n not sure if I will buy again a netgear product.
The bad firmware is removed from the site but it seems there is no support for everyone installed the bad 1.0.0.64.
We live in Europe and we can not afford telephone support.
Thank you in advance.
- vitogalaAug 25, 2017Tutor
I'm a customer like you.
I'm not a netgear technician and I'm not sure I can share the info they sent me.
If someone in Netgear will reply I'll publish the guide.