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Forum Discussion

ijon's avatar
ijon
Aspirant
Aug 06, 2017

D3600 loses all settings on every reboot

Hi, After upgrade to version V1.0.0.64_1.0.1 D3600 loses all settings on every reboot. Could you provide instruction how to downgrade this firmware to version V1.0.0.47_1.0.1 on this device ?
Firmware
Installation
Anthony1992's avatar
Anthony1992
Aspirant
Sep 22, 2017

The support service is useless, i wrote many times and never solve the problem.

I'm unable to call number phone because i live in Italy, why support service don't help me online?

The support service help only american users?

Maybe i'll never buy netgear products.

michelea1809's avatar
michelea1809
Aspirant
Sep 22, 2017

Ciao anche io vivo in Italia    ho aperto un ticket via email,cè voluto del tempo piu di una settimana ma mi hanno aiutato ed ho risolto.

  • Anthony1992's avatar
    Anthony1992
    Aspirant
    Sep 22, 2017

    Hai telefonato?

    • michelea1809's avatar
      michelea1809
      Aspirant
      Sep 22, 2017

      No ho fatto tutto online, ti chiede le opzione quando apri un ticket di supporto;chat, telefono email, io ho scelto email