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Forum Discussion
D7000 ANNOUNCED FW UPDATE: NEVER ARRIVED
Case #: 27710100 Case Summary: Readycloud: cannot upload files Product: D7000 Update from NETGEAR: Dear Mr. Girardi, Thank you for having enabled the Netgear support. Following feedback we ...
Darren some updating? Maybe a new date for the release of fw?
Hello Smoking84
I do not have any info on a date I will let you know if I get any new updates on this.
DarrenM
I'm experiencing the same problem, and from a search on the forums I'm not the one. This router has been very expensive, it should have better support. I really do hope this gets solved, I've been using NETGEAR forever, would be a shame to switch brands. Can someone update us? Thank you.
I SIMPLY asked for a substitution with a working modem-router (an upgrade): after many months of waiting (and of no FW updates promised) I thought it was a good compromise.
They instead proposed me a refound with an RMA, but:
- I must send the router back to NetGear (so I'll be without internet connection for... who knows? I use it for work!)
- they'll check it (Netgear alredy knows the BUG on D7000)
- they'll refound me (probably)
- then I'll be able to buy another router again
GENIUS: the commercial-side of Netgear seems to be handled by real genius.
I think I'm going to denounce Netgear for abuse.
Here is what I'll do:
- I'll contact Consumers Association
- I'll write to all the main reviwes to illustrate what happened
- I'll do all in my possibilities to denounce this abuse!
What do you think?
Luckily for me, in Italy Netgear doesn't handle warranties but delegates to whoever sold the product. In my case this was Amazon: I already returned the router and as soon as I get the refund I'll get an Asus or D-Link. I've been using Netgear products since forever, with this one they lost a customer.
PS: Providing only 90 days of free support... really? What's up with that?
