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charly958's avatar
charly958
Aspirant
Apr 24, 2019

problemi di connessione con adsl infostrada

Buongiorno, ho acquistato questo modem/router in sostituzione di quello fornito da infostrada da contratto. Premetto che il modem fornito funzionava bene ma dopo 24-48h andava in blocco e necessita...
FedericoG's avatar
FedericoG
NETGEAR Employee Retired
Apr 26, 2019

Gentile charly958.

Benvenuto nella Community!

Ci conferma di utilizzare l'ultima versione del firmware disponibile?

Ha già provato ad effettuare un reset di fabbrica e configurare il modem router seguendo i passaggi indicati nella guida d'installazione?

Saluti
Federico

Team NETGEAR

  • charly958's avatar
    charly958
    Aspirant
    Apr 30, 2019

    Purtroppo non ne sono ancora uscito fuori da questa situazione.

    D6000 Versione firmware del router V1.0.0.76_1.0.1
    Unica cosa che son riuscito ad ottenere è la rarefazione delle disconnessioni e ciò l'ho ottenuto tracopiando i DNS del modem che mi hanno fornito con l'abbonamento ADSL. Ho seguito sia la procedura automatica (prima) che quella manuale ma stesso risultato. Qualche idea su qualche parameteo che io possa modificare? Grazie. scusa ritardo nella risposta.
     

     
     
     
     
     
     
     

     

     

     

     

     

     

     

     

    [admin login] from source 192.168.1.2, Tuesday, April 30, 2019 11:45:08
    [DHCP IP: 192.168.1.2] to MAC address 28:e3:47:cd:72:b3 Tuesday, April 30, 2019 11:36:30
    [DHCP IP: 192.168.1.2] to MAC address 28:e3:47:cd:72:b3 Tuesday, April 30, 2019 11:36:22
    [DHCP IP: 192.168.1.2] to MAC address 28:e3:47:cd:72:b3 Tuesday, April 30, 2019 11:36:19
    [DHCP IP: 192.168.1.2] to MAC address 28:e3:47:cd:72:b3 Tuesday, April 30, 2019 11:36:17
    [DHCP IP: 192.168.1.12] to MAC address 00:40:ad:9a:c8:02 Tuesday, April 30, 2019 11:32:09
    [DHCP IP: 192.168.1.6] to MAC address 00:13:89:d6:fc:24 Tuesday, April 30, 2019 09:56:03
    [DHCP IP: 192.168.1.5] to MAC address 14:20:5e:b7:e5:c5 Tuesday, April 30, 2019 09:44:54
    [Time synchronized with NTP server] Tuesday, April 30, 2019 09:34:17
    [Time synchronized with NTP server] Tuesday, April 30, 2019 09:34:17
    [Internet connected] IP address 151.33.112.25 Tuesday, April 30, 2019 09:34:06
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 09:33:53
    [DSL:Down]
    [DSL:Up]
    [Internet disconnected] Tuesday, April 30, 2019 09:32:24
    [DSL:Down]
    [Time synchronized with NTP server] Tuesday, April 30, 2019 08:44:16
    [Time synchronized with NTP server] Tuesday, April 30, 2019 08:44:14
    [Internet connected] IP address 151.60.82.122 Tuesday, April 30, 2019 08:44:03
    [DSL:Up]
    [Internet disconnected] Tuesday, April 30, 2019 08:43:37
    [DSL:Down]
    [Time synchronized with NTP server] Tuesday, April 30, 2019 08:37:27
    [Time synchronized with NTP server] Tuesday, April 30, 2019 08:37:23
    [Internet connected] IP address 151.60.82.219 Tuesday, April 30, 2019 08:37:13
    [DSL:Up]
    [Internet disconnected] Tuesday, April 30, 2019 08:36:50
    [DSL:Down]
    [Time synchronized with NTP server] Tuesday, April 30, 2019 08:30:00
    [Time synchronized with NTP server] Tuesday, April 30, 2019 08:30:00
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 08:30:00
    [Internet connected] IP address 151.60.62.229 Tuesday, April 30, 2019 08:29:44
    [DSL:Up]
    [DHCP IP: 192.168.1.8] to MAC address cc:b8:a8:52:fe:b9 Tuesday, April 30, 2019 08:29:18
    [Internet disconnected] Tuesday, April 30, 2019 08:29:18
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 08:28:49
    [DSL:Down]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 08:27:46
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 08:26:39
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 08:25:32
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Tuesday, April 30, 2019 08:24:25
    [Internet connected] IP address 151.60.83.95 Tuesday, April 30, 2019 08:24:12
    [DSL:Up]
    [Internet disconnected] Tuesday, April 30, 2019 08:23:29
    [DSL:Down]
    [Time synchronized with NTP server] Tuesday, April 30, 2019 04:00:06
    [DHCP IP: 192.168.1.9] to MAC address 80:1f:02:6b:46:b3 Tuesday, April 30, 2019 00:01:24
    [DHCP IP: 192.168.1.12] to MAC address 00:40:ad:9a:c8:02 Monday, April 29, 2019 23:31:16
    [Time synchronized with NTP server] Monday, April 29, 2019 23:04:08
    [Time synchronized with NTP server] Monday, April 29, 2019 23:04:04
    [Internet connected] IP address 151.60.40.75 Monday, April 29, 2019 23:03:55
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 23:03:23
    [DSL:Down]
    [Time synchronized with NTP server] Monday, April 29, 2019 22:54:12
    [Internet connected] IP address 151.60.59.192 Monday, April 29, 2019 22:54:01
    [Internet disconnected] Monday, April 29, 2019 22:54:01
    [DSL:Up]
    [DSL:Down]
    [Time synchronized with NTP server] Monday, April 29, 2019 22:27:50
    [Time synchronized with NTP server] Monday, April 29, 2019 22:27:50
    [Internet connected] IP address 151.33.118.21 Monday, April 29, 2019 22:27:38
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 22:27:18
    [DSL:Down]
    [DHCP IP: 192.168.1.5] to MAC address 14:20:5e:b7:e5:c5 Monday, April 29, 2019 21:45:16
    [DHCP IP: 192.168.1.9] to MAC address 80:1f:02:6b:46:b3 Monday, April 29, 2019 21:40:29
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 21:31:36
    [DHCP IP: 192.168.1.8] to MAC address cc:b8:a8:52:fe:b9 Monday, April 29, 2019 20:29:42
    [DHCP IP: 192.168.1.6] to MAC address 00:13:89:d6:fc:24 Monday, April 29, 2019 18:19:51
    [DHCP IP: 192.168.1.2] to MAC address 28:e3:47:cd:72:b3 Monday, April 29, 2019 12:32:09
    [DHCP IP: 192.168.1.12] to MAC address 00:40:ad:9a:c8:02 Monday, April 29, 2019 11:30:30
    [Time synchronized with NTP server] Monday, April 29, 2019 11:19:53
    [Internet connected] IP address 151.60.91.44 Monday, April 29, 2019 11:19:42
    [Internet disconnected] Monday, April 29, 2019 11:19:42
    [DSL:Up]
    [DSL:Down]
    [DHCP IP: 192.168.1.6] to MAC address 00:13:89:d6:fc:24 Monday, April 29, 2019 11:06:45
    [Time synchronized with NTP server] Monday, April 29, 2019 10:00:43
    [Time synchronized with NTP server] Monday, April 29, 2019 10:00:43
    [Internet connected] IP address 151.60.174.59 Monday, April 29, 2019 10:00:32
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 10:00:11
    [DSL:Down]
    [DHCP IP: 192.168.1.5] to MAC address 14:20:5e:b7:e5:c5 Monday, April 29, 2019 09:44:35
    [Time synchronized with NTP server] Monday, April 29, 2019 09:23:02
    [Time synchronized with NTP server] Monday, April 29, 2019 09:23:02
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 09:23:02
    [Internet connected] IP address 151.33.118.77 Monday, April 29, 2019 09:22:54
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 09:22:28
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 09:21:54
    [DSL:Down]
    [Internet connected] IP address 151.60.190.217 Monday, April 29, 2019 09:21:14
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 09:20:51
    [Internet disconnected] Monday, April 29, 2019 09:20:10
    [DSL:Down]
    [Time synchronized with NTP server] Monday, April 29, 2019 08:56:39
    [Time synchronized with NTP server] Monday, April 29, 2019 08:56:35
    [Internet connected] IP address 151.60.48.43 Monday, April 29, 2019 08:56:25
    [Internet disconnected] Monday, April 29, 2019 08:56:25
    [DSL:Up]
    [DSL:Down]
    [Time synchronized with NTP server] Monday, April 29, 2019 08:54:34
    [Time synchronized with NTP server] Monday, April 29, 2019 08:54:32
    [Internet connected] IP address 151.60.65.94 Monday, April 29, 2019 08:54:23
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 08:54:22
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 08:54:00
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 08:53:14
    [DSL:Down]
    [Time synchronized with NTP server] Monday, April 29, 2019 08:52:50
    [Internet connected] IP address 151.60.95.3 Monday, April 29, 2019 08:52:41
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 08:51:28
    [DSL:Down]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Monday, April 29, 2019 08:46:47
    [Time synchronized with NTP server] Monday, April 29, 2019 08:46:46
    [Time synchronized with NTP server] Monday, April 29, 2019 08:46:46
    [Internet connected] IP address 151.33.105.49 Monday, April 29, 2019 08:46:37
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 08:46:14
    [DSL:Down]
    [DHCP IP: 192.168.1.8] to MAC address cc:b8:a8:52:fe:b9 Monday, April 29, 2019 08:29:02
    [Time synchronized with NTP server] Monday, April 29, 2019 08:02:18
    [Internet connected] IP address 151.60.32.36 Monday, April 29, 2019 08:02:05
    [DSL:Up]
    [Internet disconnected] Monday, April 29, 2019 08:01:48
    [DSL:Down]
    [Time synchronized with NTP server] Monday, April 29, 2019 04:00:05
    [DHCP IP: 192.168.1.9] to MAC address 80:1f:02:6b:46:b3 Monday, April 29, 2019 02:39:40
    [WLAN access rejected: incorrect security] from MAC address 80:1f:02:6b:46:b3 Monday, April 29, 2019 02:39:38
    [DHCP IP: 192.168.1.12] to MAC address 00:40:ad:9a:c8:02 Sunday, April 28, 2019 23:29:47
    [Time synchronized with NTP server] Sunday, April 28, 2019 23:00:38
    [DHCP IP: 192.168.1.5] to MAC address 14:20:5e:b7:e5:c5 Sunday, April 28, 2019 21:44:35
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:15:17
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:14:47
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:13:38
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:12:33
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:11:26
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:10:19
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:09:10
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:08:02
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:06:56
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:05:48
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:04:41
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:03:34
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:02:27
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:01:20
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 21:00:13
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:59:08
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:57:56
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:56:54
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:55:42
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:54:39
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:53:30
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:52:25
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:51:18
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:51:10
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:51:10
    [Internet connected] IP address 151.60.32.12 Sunday, April 28, 2019 20:50:56
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:50:11
    [DSL:Down]
    [Internet disconnected] Sunday, April 28, 2019 20:49:35
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:49:04
    [DSL:Down]
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:48:30
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:48:30
    [Internet connected] IP address 151.60.54.87 Sunday, April 28, 2019 20:48:18
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:47:58
    [DSL:Down]
    [DSL:Up]
    [DSL:Down]
    [Internet disconnected] Sunday, April 28, 2019 20:45:07
    [DSL:Up]
    [DSL:Down]
    [Internet connected] IP address 151.60.32.12 Sunday, April 28, 2019 20:44:07
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:43:15
    [DSL:Down]
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:42:03
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:40:58
    [DSL:Down]
    [DSL:Up]
    [Internet disconnected] Sunday, April 28, 2019 20:40:26
    [DSL:Down]
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:37:19
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:37:15
    [Internet connected] IP address 151.60.56.226 Sunday, April 28, 2019 20:37:07
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:36:48
    [DSL:Down]
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 20:35:27
    [DSL:Down]
    [DSL:Up]
    [Internet disconnected] Sunday, April 28, 2019 20:34:29
    [DSL:Down]
    [DHCP IP: 192.168.1.8] to MAC address cc:b8:a8:52:fe:b9 Sunday, April 28, 2019 20:28:55
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:24:27
    [Time synchronized with NTP server] Sunday, April 28, 2019 20:24:27
    [Internet connected] IP address 151.33.102.195 Sunday, April 28, 2019 20:24:14
    [Internet disconnected] Sunday, April 28, 2019 20:24:14
    [DSL:Up]
    [DSL:Down]
    [Time synchronized with NTP server] Sunday, April 28, 2019 18:23:26
    [Time synchronized with NTP server] Sunday, April 28, 2019 18:23:26
    [Internet connected] IP address 151.60.58.159 Sunday, April 28, 2019 18:23:17
    [DSL:Up]
    [Internet disconnected] Sunday, April 28, 2019 18:23:00
    [DSL:Down]
    [DHCP IP: 192.168.1.9] to MAC address 80:1f:02:6b:46:b3 Sunday, April 28, 2019 17:39:35
    [DHCP IP: 192.168.1.6] to MAC address 00:13:89:d6:fc:24 Sunday, April 28, 2019 16:52:02
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 16:39:20
    [Internet connected] IP address 151.33.118.68 Sunday, April 28, 2019 14:10:36
    [Internet disconnected] Sunday, April 28, 2019 14:10:36
    [DSL:Up]
    [DSL:Down]
    [DHCP IP: 192.168.1.12] to MAC address 00:40:ad:9a:c8:02 Sunday, April 28, 2019 11:29:04
    [Time synchronized with NTP server] Sunday, April 28, 2019 11:23:43
    [Time synchronized with NTP server] Sunday, April 28, 2019 11:23:43
    [Internet connected] IP address 151.33.106.87 Sunday, April 28, 2019 11:23:32
    [DSL:Up]
    [Internet disconnected] Sunday, April 28, 2019 11:23:11
    [DSL:Down]
    [DHCP IP: 192.168.1.5] to MAC address 14:20:5e:b7:e5:c5 Sunday, April 28, 2019 09:44:59
    [Time synchronized with NTP server] Sunday, April 28, 2019 09:30:58
    [Time synchronized with NTP server] Sunday, April 28, 2019 09:30:58
    [Internet connected] IP address 151.60.171.74 Sunday, April 28, 2019 09:30:47
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 09:30:08
    [DSL:Down]
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 09:28:57
    [Internet disconnected] Sunday, April 28, 2019 09:28:47
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 09:27:54
    [DSL:Down]
    [Internet connected] IP address 151.60.41.25 Sunday, April 28, 2019 09:27:12
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 09:26:47
    [DSL:Down]
    [DHCP IP: 192.168.1.6] to MAC address 00:13:89:d6:fc:24 Sunday, April 28, 2019 09:26:23
    [DSL:Up]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 09:25:40
    [Internet disconnected] Sunday, April 28, 2019 09:24:54
    [DSL:Down]
    [DHCP IP: 192.168.1.10] to MAC address dc:4f:22:93:56:5e Sunday, April 28, 2019 08:29:09
    [DHCP IP: 192.168.1.8] to MAC address cc:b8:a8:52:fe:b9 Sunday, April 28, 2019 08:29:02
    [DHCP IP: 192.168.1.8] to MAC address cc:b8:a8:52:fe:b9 Sunday, April 28, 2019 07:53:26
    [Time synchronized with NTP server] Sunday, April 28, 2019 07:53:23

     

    • FedericoG's avatar
      FedericoG
      NETGEAR Employee Retired
      Apr 30, 2019

      Gentile charly958.
      Grazie per la risposta.
       
      Potrebbe provare a:

      - Verificare MTU ed in caso ridurla.
      - Provare a disabilitare QoS ed attivare WMM (maggiori informazioni nel manuale).
      - Provare a disabilitare Traffic Meter (da pagina 148 del manuale).

      Ma utilizzando il modem fornitole dal suo provider ottiene ugualmente disconnessioni?

       

      Saluti
      Federico
      Team NETGEAR

      • charly958's avatar
        charly958
        Aspirant
        Apr 30, 2019
        No l'altro appaecchio non aveva disconnessioni, infatti Wind me lo confermava, bensì problemi di router, specie nella sezione wifi che poi si ripercuotevano anche agli altri utenti lan. Hanno ammesso la non conformità e restituito la somma versata. Non sono esperto di adsl ma proverò comunque a cimentarmi in qualche variazione dei parametri che hai menzionato e spero di risolvere. Grazie x il supporto.