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Forum Discussion
bobbyp
Mar 06, 2024Tutor
BT TV IGMP Proxying on RS700?
Is a rep able to confirm whether or not this feature should be working on the rs700? I have an EE TV subscription that is delivered using BT's (UK ISP) multicast implentation, and with the RS700 ...
- Mar 20, 2024
Just to update the status here, so people who have similar issues can reach out to us.
Thanks to bobbyp, he helped us discover a firmware issue and we have fixed it for the BT TV streaming function.
We will watch if bobbyp will run into other TV streaming issues. The fix will be included in the a future firmware release.
Thanks.
FURRYe38
Mar 06, 2024Guru - Experienced User
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
- bobbypMar 06, 2024Tutor
FURRYe38 - not particulalry in the spirit of the Community though is it?
I have alternative equipment I can use in the meaintime to get things working.
I was hoping for an official nod as to whether or not there are any acknowledged problems with this feature before expending any effort going the support route.
- FURRYe38Mar 06, 2024Guru - Experienced User
Some information may not be available here in the community. Thus why we mentioned official support as you might get a quicker answer. NG engineering may not hang out in the forums all the time here.