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BT TV IGMP Proxying on RS700?
Is a rep able to confirm whether or not this feature should be working on the rs700? I have an EE TV subscription that is delivered using BT's (UK ISP) multicast implentation, and with the RS700 ...
Just to update the status here, so people who have similar issues can reach out to us.
Thanks to bobbyp, he helped us discover a firmware issue and we have fixed it for the BT TV streaming function.
We will watch if bobbyp will run into other TV streaming issues. The fix will be included in the a future firmware release.
Thanks.
schumaku wrote:We can (safely?) assume devices like the BT Whole Home Wi-Fi system offered by BT intended to be operated in the same ecosystem behave accordingly.
Correct. Using the same network topology and just swapping the RS700 for a BT/EE-supplied router and some mesh access points results in success (the access points aren't required, but adding them does not break anything - one using wired backhaul, one wireless).
I think we worked on some BT TV streaming issues long time ago on some router models. So I think we should support BT streaming boxes.
- basically enabling IGMP should do the magic, but looks it still doesn't work for you.
- The other thing you may try is to use VLAN bridge, from the Web GUI:
Advanced: Advanced Setup > VLAN / Bridge Settings: Enable VLAN / Bridge Setup --> By bridge group --> select the LAN port where the wired box is connected to.
This doesn't work for wireless streaming box though.
If VLAN bridge still doesn't resolve the issue, we will need to get the debug logs. I will PM you for the steps to get the debug logs.