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Forum Discussion
Ru123
Jan 09, 2025Aspirant
Disappearing SSID nighthawk be9300
I’m hoping someone here can help; every time I power cycle my router the SSID completely disappears and I can’t find it on any of our devices. Before turning off and on again everything is fine and co...
- Jan 09, 2025
After looking through the community some more I think this might be what’s happening; my isp requires vlan group tagging. I also tested and it doesn’t happen until i change that setting.
https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/RS280-Rebooting-kills-wifi-radios-when-VLAN-tag-group-is-enabled/m-p/2399684/highlight/false#M1537Hi Ru123, Thanks for the info. I've sent you a PM with the link for the tiral firmware that fixes this issue.
FURRYe38
Jan 09, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Which RS model do you have? RS###
How is the wireless configured on the router.
Might pick up a USB to ethernet adapter if you have a computer that doesn't have ethernet port to access the routers web page.
I'd keep in contact with NG support and update them on continuing problems. Ask about an RMA.
Ru123
Jan 09, 2025Aspirant
Firmware is V1.0.1.60
We have fttp so the router is plugged in to the nbn box with a cat6 cable.
Its RS300
What is an RMA?
After looking through the community some more I think this might be what’s happening; my isp requires vlan group tagging. I also tested and it doesn’t happen until i change that setting.
https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/RS280-Rebooting-kills-wifi-radios-when-VLAN-tag-group-is-enabled/m-p/2399684/highlight/false#M1537
We have fttp so the router is plugged in to the nbn box with a cat6 cable.
Its RS300
What is an RMA?
After looking through the community some more I think this might be what’s happening; my isp requires vlan group tagging. I also tested and it doesn’t happen until i change that setting.
https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/RS280-Rebooting-kills-wifi-radios-when-VLAN-tag-group-is-enabled/m-p/2399684/highlight/false#M1537
- BH_CJan 09, 2025NETGEAR Expert
After looking through the community some more I think this might be what’s happening; my isp requires vlan group tagging. I also tested and it doesn’t happen until i change that setting.
https://community.netgear.com/t5/Nighthawk-with-WiFi-7-BE/RS280-Rebooting-kills-wifi-radios-when-VLAN-tag-group-is-enabled/m-p/2399684/highlight/false#M1537Hi Ru123, Thanks for the info. I've sent you a PM with the link for the tiral firmware that fixes this issue.
- Ru123Jan 11, 2025AspirantThank you! That’s done it! Now to try and get UPnP to work with our Xbox’s.