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Having issues with connecting to the internet on 10G port from ISP: Optimum
Having issues with connecting to the internet on 10G port from ISP: Optimum. The 10G port is in bridge mode where it is suppose to give a public ip. The router is not able to get a lease from DHCP. T...
Altice Gateway 6 Max, xsr150dx, Optimum. Using cat8 wire.
Tried all those steps already.
There is no login required, I am able to get internet when directly connected to laptop. ISP turned on bridge mode.
Also tried spoofing mac of link on laptop.
Is the cable STP or UTP cable? STP being preferred here.
Does the RS show a connection on the RS web page under Advanced tab/Show Stats button?
Can you post a screen capture of this page?
Wondering if the ISP could put the gateway back in router mode and then use the router DMZ for the RS700...
STP, it works on the LAN ports of the modem (1G ports). Just not on the bridge moded port.
I doubt I can get them to set up the DMZ approach. The tech support isn't really tech support. Non tech savvy people.If the RS works on the other LAN ports of the ISP modem and no this particular bridged port, possible something on this modem isn't working right. Something to ask the ISP about.
🙂I had a senior technician come in from ISP. After they saw it working on my laptop directly. They said it is an issue with the router configuration.