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Forum Discussion
My new RS700s packet loss
Hello, i replaced my existing AC router with new RS700s router. the speed is incredible higher through Ookla speed test. but i saw the that there is always packet loss. ( never happend with my old ...
Definitely doesn't seem to be normal. On ethernet (Windows 11, using the Speedtest app for Windows) and 6GHz wi-fi (Pixel 7 Pro, Speedtest app), I have 0% packet loss. Did you make sure that you are on the latest firmware?
yes, i updates the router to the latest firmware version.
i tried also to check through my iphone, i got 8% packet loss.
i checked the ethernet cable ( high quality cat 8 and cat 6A cables ) and same issue.
when i reinstalled my old router i am getting 0% loss.
So i believe its something with the router itself.
what would be the solution/how to troubleshoot? Which settings should i check? I purchased my router few weeks ago.
Do you have QoS enabled?