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Need help with RS90 setup
I have tried to set up this device for like 3 hrs last night. I followed this specific yt video (link below). But nothing has been working. I get to the part where I can find the Netgear Internet and I use the Netgear app (android) to setup. But when I put in the password all it says is that it's the incorrect password. Any help would be appreciated.
https://youtu.be/AtoDv8Z2Gso?is=PHI26l571DkgRy5N
Additional details:
Bought used on Amazon
Have Xfinity wifi and had followed this video.
2 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Be sure to power OFF the ISP modem or ONT for 1 minute then back ON.
Can walk thru the setup wizard on the RS router using a wired PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Be sure to disable any MAC Address randomizers on phones and pads while at home if your using the Nighthawk app:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Bought used on Amazon
Likely the previous owner changed the password.
Do a reset and try the setup again.
- On the back of the router, locate the Reset button.
- Using a straightened paper clip, press and hold the Reset button for at least 10
seconds. - Release the Reset button.
The Power LED starts blinking. When the reset is complete, the router restarts. This
process takes about two minutes
