NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sherik0608
Oct 17, 2025Follower
Netgear RS100 correct security answers not accepted
I just spent a few hours (really!) with Support to set up my router. I set up my admin password earlier in the day, so now I can't remember my password. I gave the correct answers to my security ques...
- Oct 17, 2025
IF you can't remember the answers, you'll need to factory reset the router and setup from scratch:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Be sure to write down important information for safe keep and use later on.
FURRYe38
Oct 17, 2025Guru - Experienced User
IF you can't remember the answers, you'll need to factory reset the router and setup from scratch:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Be sure to write down important information for safe keep and use later on.