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NETGEAR RS200 - NETGEAR PROTECTION ENGINE authentication problems
HI all
I'm encountering another PROB with my RS200.
There seems to be a problem with the "protection engine"
as soon as this box is checked means the protection engine "turned on"
it always kicks out my desktop workstation from the network. The computer doesn't get an IP anymore.
For all others in the network (laptops etc.. ) everything works fine.
As soon as i uncheck the box i get an IP and an browse the internet without any problems
When i turn it on again it takes about 20 mins till the Desktop PC looses his IP.
and no matter if i give a fixed IP to my PC or a DHCP.
Anyone an idea?
Software on the RS 200 currently as follows
| Hardware Version | RS200 |
| Firmware Version | V1.0.1.60 |
| GUI Language Version | V1.0.0.449 |
| Protection Engine Version | 2.2.214.4/1.0.0.2061 |
| Operation Mode | Router |
| CPU Load | CPU1: 17.20% CPU2: 17.85% CPU3: 17.17% CPU4: 16.87% |
| Memory Usage (Used/Total) | 607MB/2018MB |
| Flash Usage (Used/Total) | 429MB/512MB |
12 Replies
fbeinfo
it always kicks out my desktop workstation from the network. The computer doesn't get an IP anymore.
For all others in the network (laptops etc.. ) everything works fine.
One interpretation of that is that the issue is with the desktop PC rather than the router. Why would the RS200 discriminate against just one device?
Is this a wired or WiFi connection?
Have you run the Network troubleshooter?
Windows likes to protect us from new networks that might be evil. In reality, it often shuts us out of safe networks.
One thought is that you could tell Windows that you are on a "private network".
- Network and Internet settings
- Network Status
- Change Connection Properties
- Network Profile
- Private
In Windows 11:
Look at the Properties settings
Just another user with time on their hands.
- The connection s wired, via a lancable coming from the RS200 and goes to a 16 port Netgear switch GS116. From the switch it goes to my PC
I've never seen a great explanation of what the protection engine does. Its KB article just references protecting against specific attacks.
https://kb.netgear.com/000065906/How-do-I-check-the-Protection-Engine-version-on-my-NETGEAR-router
could be that desktop has something compromised on it or that mimics one of these attacks. Again, not sure what as they aren't specific.
I'm having a similar problem with a nighthawk rs500. In my case my ethernet connected desk computer is fine but my 2 HP laptops (mine and my husband's) can't access the internet when the protection engine is on. With it off they both connect fine. Just looking for some enlightenment as to what the protection engine is and do I need it or how to get it to run and be able to use my laptops.
What FW is loaded on your RS?
How are your devices connected, ethernet, wirelss or both?
Brand and model# of devices.Something NG may need to look into to help ensure PE doesn't affect connected devices and getting full internet access.
So you may need to leave it OFF if your experiencing problems until NG can check into it.
The firmware version shows as follows. Router Firmware Version V1.0.1.60
I did run the check for updates on the firmware and it said I was up to date.
This is my first Netgear product and honestly, my old router was a Linksys and it was/is 7 years old so I'm in uncharted waters here without a map or knowledge.
Both of the computers that will not connect to the internet via wifi with the "protection engine" running are HP laptops one is a Specter the other is just a regular old HP - both were trying to use wifi. With the protection engine on, they simply won't connect and with it off they do. Simple as that.
I'm really not all that knowledgeable regarding routers and stuff. I'm just an old retired accountant who'd really rather not have to fight with this thing. Thanks for any insight you can offer. If needed I'll contact Netgear support after the holiday rush has passed but I'd rather know that I haven't disabled something important in order to get online with my laptop.
