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Forum Discussion
Griff77
Sep 05, 2025Aspirant
Netgear rs300
So I have the NetgearRS300 and cannot get it to connect to the internet. The orange light stays on it recognises the cable from the nighthawk app then won’t go no further. Can someone help me plea...
CrimpOn
Sep 05, 2025Guru - Experienced User
Thanks. a cable modem? fiber Optical Network Terminator (ONT) ?
Would you happen to have a device that can be connected directly to the zen device with an Ethernet cable (desktop? laptop? AppleTV?)
Griff77
Sep 05, 2025Aspirant
The ONT works as using before I swapped out the router to the Netgear. But can’t get the Netgear to work. Have reset router and ONT I can use old router to connect through Netgear but that limits my speed as old router is only 1Gb and this is 2.5Gb and my fibre connection is 2.5Gb
- CrimpOnSep 05, 2025Guru - Experienced User
The impression I get is that zen internet is based on PPPOE, rather than DHCP, which implies that it requires a User ID and password in the setup.
Does the previous router allow access to the configuration settings to confirm whether it uses ID/password or DHCP?
- Griff77Sep 06, 2025Aspirant
I added the admin and password it then changed from orange to white light, but still won’t connect to internet. Not sure what I am doing wrong. Have rebooted router and still nothing.