NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
fbeinfo
Nov 10, 2024Guide
Nighthawk Rs200 - no WIFI after Reboot - Internet via LAN ok
Hi all the problem is at a Nighthawk RS200 - The configuration iwth my provider here in Luxembourg worked fine. VLAN TAG - is used here for orange.lu now.... some fine tuning has been done and i...
- Nov 16, 2024
The problem seems to have been solved.
After a 2-hour phone call with the English-speaking support team, the problem disappeared (although this was probably a coincidence after a factory reset). The router probably assigned the IPs randomly so that there was no longer a conflict. As I have now been able to find out, it was most likely an IP conflict in the WLAN as both static and dynamic IPs are assigned in my network. However, the DHCP assignment referred to the entire address range. This most likely led to the said conflict - which then “deactivated” the WLAN - this also happened to me with competitor products. Furthermore, there was another 2 router in the network which was also configured as a router instead of an AP - but with DHCP..... switched off.
Please close the case 48659368.
Translated with DeepL.com (free version)
FURRYe38
Nov 10, 2024Guru - Experienced User
Try a factory reset from the RS web page:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
See if the default wifi is seen and appears on a phone or pad.
Let us know if you don't see anything.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
- fbeinfoNov 11, 2024Guide
The question is NOT the internet connection. this works fine. Also the accessibility to the router via LAN is excellent.
the problem is that after a reboot, the WIFI connection doesn't boot properly........and i cannot see the WIFI anymore.
A restart and also a 30 30 30 restart doesn't provide remedy.
I've to do a factory reset in order to see the WIFI again.
The firmware seems to be buggy
Regards
Frederic
- FURRYe38Nov 11, 2024Guru - Experienced User
Nobody is blaming the Internet connection, however we would like to know what the RS router IS connected too. Some ISP modems or ONTs already have a built in router and Wi-Fi. Helps us to know this. Why we ask as it can cause problems with external connected routers such as the RS.
If the 30-30-30 reset or normal reset doesn't work, then possible the RS unit was faulty from the beginning and needs to be replaced.
- fbeinfoNov 11, 2024Guide
The router is the only item which is transmitting on the channel used. in my cave where the FO Cable arrives I've a mediaconverter in order to convert the signal from FO to Ethernet.
But this box is only a converter (ONT Box from ZTE).
For the Router the ISP provides (for rent) a so called LIVE box which works as a router.
The router itself doesn't use username and password (no PPOE) i've to setup VLAN ID35
By the Way my box is an RS200 but i cannot select this one here - so i selected the RS300