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Forum Discussion
fbeinfo
Nov 10, 2024Guide
Nighthawk Rs200 - no WIFI after Reboot - Internet via LAN ok
Hi all the problem is at a Nighthawk RS200 - The configuration iwth my provider here in Luxembourg worked fine. VLAN TAG - is used here for orange.lu now.... some fine tuning has been done and i...
- Nov 16, 2024
The problem seems to have been solved.
After a 2-hour phone call with the English-speaking support team, the problem disappeared (although this was probably a coincidence after a factory reset). The router probably assigned the IPs randomly so that there was no longer a conflict. As I have now been able to find out, it was most likely an IP conflict in the WLAN as both static and dynamic IPs are assigned in my network. However, the DHCP assignment referred to the entire address range. This most likely led to the said conflict - which then “deactivated” the WLAN - this also happened to me with competitor products. Furthermore, there was another 2 router in the network which was also configured as a router instead of an AP - but with DHCP..... switched off.
Please close the case 48659368.
Translated with DeepL.com (free version)
FURRYe38
Nov 11, 2024Guru - Experienced User
Nobody is blaming the Internet connection, however we would like to know what the RS router IS connected too. Some ISP modems or ONTs already have a built in router and Wi-Fi. Helps us to know this. Why we ask as it can cause problems with external connected routers such as the RS.
If the 30-30-30 reset or normal reset doesn't work, then possible the RS unit was faulty from the beginning and needs to be replaced.
fbeinfo
Nov 11, 2024Guide
The router is the only item which is transmitting on the channel used. in my cave where the FO Cable arrives I've a mediaconverter in order to convert the signal from FO to Ethernet.
But this box is only a converter (ONT Box from ZTE).
For the Router the ISP provides (for rent) a so called LIVE box which works as a router.
The router itself doesn't use username and password (no PPOE) i've to setup VLAN ID35
By the Way my box is an RS200 but i cannot select this one here - so i selected the RS300
- FURRYe38Nov 11, 2024Guru - Experienced User
Does the ISP require the Live Box router to be connected to the Converter?
You don't have to input a model to post here.
If a reset and setup from scratch doesn't resolve this, the RS maybe bad and needs to be replaced.
- fbeinfoNov 11, 2024Guide
Yes - the ONT itself cannot do anything.
the "Livebox" is nessary and acts a Wifi Router
but i preferred the NETGear Router because of the much more powerful WLAN.
I've Ethernet in my whole house and preferred not to have more holes to avoid a LAN drop in my Living room
- FURRYe38Nov 11, 2024Guru - Experienced User
Your ISP router already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
Try option #2 first...