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Forum Discussion
Nighthawk RS500 and Apple Devices
Hi. just got the RS500 as my google wifi pro never really gave me the speeds I wanted and had a few issues as well with connection. However, I can’t even connect any Apple device to it - ...
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messag
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
What iPhone model do you have?
What iOS version is loaded on it?