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mv8167's avatar
mv8167
Tutor
Dec 26, 2024

Nighthawk(RS500) Password Change

When I change my password, I cannot log onto my router. I must reset my router and start all over. I have tried multiple times to change my password with the same result. Do you have any suggestions for fixing my issue? I have upgraded my firmware.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru
    Dec 27, 2024
    mv8167 wrote:

    When I change my password, I cannot log onto my router.

    Router password or wifi password?

     

    Login with what? App? PC? Wifi? Wired?

     

    What happens when you try to login?

     

    If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

    I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

    Just another user with time on their hands.