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Forum Discussion
Re: 5ghz Randomly Disappears
I have the very same issue. 5Ghz goes away until reboot. Most I have made it without reboot is 15 days. When it is up, the range and speed is good. I had the RAX 200 with EX8000 extender. I have ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many devices are connected to the router?
Brand and model#s of devices you have connected?
Is Smart Connect enabled or disabled?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Protection Engine, Traffic Meter.