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Forum Discussion
NERaptorRunner
Oct 16, 2024Star
Re: 5ghz Randomly Disappears
I have the very same issue. 5Ghz goes away until reboot. Most I have made it without reboot is 15 days. When it is up, the range and speed is good. I had the RAX 200 with EX8000 extender. I have ...
NERaptorRunner
Jul 19, 2025Star
After over 8 months of open case and two firmware, Still issue. The specific problem is when 5GHz mode is set to 5.8GBPS and set to channel above 144, none of my devices see the 5GHz. I am not getting good throughput if left in lower channels at that mode. I tried the DFS channels, but sometimes get bumped out to uppers and everything drops. It is stable at 2.9. Support staff was great, but not delivering fix. 2 and 6 GHz are fine. RS700 now unplugged. I went with ORBI 970 with one satellite. I am thrilled with performance, range and stability after one week. Apple TV is hardwired to satellite and I get 940 up and down. I get 930 down 640 up on IPhone 15 pro max. Only settings I did was WiFi name and disabled otp net. Just works.
BH_C
Jul 19, 2025NETGEAR Expert
Could you check which 5GHz channel the Orbi 970 operates on? and could you try to set Orbi 970 5GHz to a channel abouve 144 to see if your devices can see it?
The information could help us root cause the issue with RS700. Thank you.
In our tests using several WiFi client devices that don't support 5GHz UNII-4 channles, those devices were still able to connect to the RS700 operating in the "Up to 5.8Gbps" mode on a 5GHz channel above 144, though the speeds were lower (i.e. not in the bandwidth 160MHz mode).