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Forum Discussion
Re: RS300 LAN Port Not Responding
Hello, So I just started having this issue a couple days ago too. I get a DNS not responding error from any website I try to visit including google. A soft reset allows the LAN ports to work ag...
Yep. Tried a soft reset. Didn't work. Tried a hard reset. Didn't work. I had to change the DNS address to Google's address and it started working and haven't had a problem since 🤷🏻‍♂️. Didn't change a cable or connector so hardware was fine all around.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Has a factory reset and setup from scratch been performed since last FW update?
What is the chipset brand and model # if the ethernet adapter in the one PC?
Is Proctection Engine enabled on the RS?