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hexcei's avatar
hexcei
Guide
Jul 11, 2024
Solved

RS300 Region Incorrect

Hi,    Just a quick question. I live in the continental US (WI). The region in the UI of the RS300 says CANADA and is greyed out and cannot be changed. When I got the router first thing was a manua...
  • BH_C's avatar
    BH_C
    Jul 11, 2024

    OK, if you purchased it from NETGEAR.com then I don't need to see the giftbox.

    So that should be a mistake on the shipment, you can contact our customer support (1-866-534-9377) to replace it with a new one. If you run into problems with the support, please send me your case number through private message and I will look into it.

    I'm sorry about the mistake.