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Forum Discussion
hexcei
Jul 11, 2024Guide
RS300 Region Incorrect
Hi, Just a quick question. I live in the continental US (WI). The region in the UI of the RS300 says CANADA and is greyed out and cannot be changed. When I got the router first thing was a manua...
- Jul 11, 2024
OK, if you purchased it from NETGEAR.com then I don't need to see the giftbox.
So that should be a mistake on the shipment, you can contact our customer support (1-866-534-9377) to replace it with a new one. If you run into problems with the support, please send me your case number through private message and I will look into it.
I'm sorry about the mistake.
hexcei
Jul 11, 2024Guide
It was purchased 08July from Netgear.com directly, shipped from Netgear, City of Industry CA, and arrived 10July.
I am sorry, by giftbox, did you mean you just wanted a picture of the retail box?.
Thanks much.
BH_C
Jul 11, 2024NETGEAR Expert
OK, if you purchased it from NETGEAR.com then I don't need to see the giftbox.
So that should be a mistake on the shipment, you can contact our customer support (1-866-534-9377) to replace it with a new one. If you run into problems with the support, please send me your case number through private message and I will look into it.
I'm sorry about the mistake.
- hexceiJul 11, 2024Guide
No worries, appreciate your time.