NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RS700 - Factory resets every time it loses power
Hey All, I recently started to leverage my RS700 as the main router in my home and have noticed that any time it loses power (e.g. manually unplugging the device, a home power outage, etc.), it r...
I am also having this issue with the RS700 doing a factory reset after every power outage. I have tried all of these solutions without success. I tried a new newgear power supply adapter that also didn't help. I suspect a hardware problem withvthe NVRAM.
If there is a solution, can someone please post it or send me a message. Does the RS 500 have the same problem?
Hi travcar ,
Please reach out to NETGEAR customer suppport (1-866-534-9377) for the problem you ran into. You can also PM me your RS700's serial number, your name, and you contact info, I will arrange a suppoprt expert to reach out to you. If you have already reached out to the customer support but there's no progress, please PM me your support case number.