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slow upload speeds RS700
I just purchased the RS700 and got it setup and when running multiple hardwired speedtests on multiple different servers I can't hit above 250~Mbps on upload. Download speeds are 900+Mbps as expected...
Quick update - I was very fortunate to have a first-class technician from Frontier come out today. He really knew networking, both as a career and a hobby. I was worried my ISP might (rightfully) say sorry buddy, use the Eero Pro's we gave you, our ONT is fine... but thankfully it went the complete other way.
After chatting with him, he agreed to move me over to XGS-PON with ONT swap. Issued a FRX523. Pulled a short new fiber and moved the whole setup into my garage, nice enclosure, very clean. With sincere thanks expressed to him. He was far more thankful that I ran the cables all weekend and drilled the holes đ
Anyways ---- while this is "good news" for me, I got very lucky and if the tech didn't take care of me, I would have to return this Netgear back. I'm reminded of other users with this problem with ISPs / techs that may not have new equipment or be willing to do a whole ONT model exchange. I just upgraded my service from 500m to 1gb last week too, so I had a bit of a leg to stand on. Not all will have that luxury.
Bing BH_C you've been a big help so far, I'm just hopeful that the Engineering team figures this thing out. I did send over a detailed technical manual from Alcatel-Lucent on the 211 series, if it helps. I'm looking forward to the next stable firmware release. (Is there a Wi-Fi Channel Scan / Optimizer on this thing?)
In closing, big thanks to the other users who actively helped me and others. Fingers crossed Netgear dials this one in.
Rob
Any progress on this?
idevelop wrote:
I just purchased the RS700 and got it setup and when running multiple hardwired speedtests on multiple different servers I can't hit above 250~Mbps on upload. Download speeds are 900+Mbps as expected.
Previously to using the RS700 I was using a XR1000 getting 900+Mbps download and upload.
I have ran tests before and after turning off Netgear Armor and get the same results.
When running the internal speedtest from the RS700 GUI I get the same degraded upload speeds.
There have been no new devices introduced, just a straight swap of the XR1000 to the RS700. After failing to get better upload speeds I switched back to the XR1000 and immediately got my full speeds again.
When doing speedtests on wifi I am receiving about the same percentage loss as I am getting hardwired. Going from 300-400~Mbps upload down to 50-60~Mbps.
The RS700 is fully up-to-date as well.
Regarding the slow upload speed issue, especially when the RS router is connected to an ONT, we have a trial firmware build that may resolve the issue. It worked in our test.
If you would like to give it a try, please let me know your RS router model and I will PM you the firmware.
Thanks.