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Rif.: Nighthawk Rs200 - no WIFI after Reboot - Internet via LAN ok
I have the same problem. After a few weeks of working fine, the product suddenly started losing 3 packets after every 10 successful ones, and it just keeps doing it. I got a new product after speaki...
After I commented here before and started a discussion with the wrong title I'm starting it here again so it will dispose of the confusion...
So after moving to a new place, I decided to get a new router as well and bought the Netgear RS300 WiFi 7.
Everything worked well for the first 3–4 weeks, and then suddenly, I started losing my connection to the internet every 20 seconds for 2–7 seconds. After that, everything would come back online for the next 20 seconds, and then the issue would repeat.
I unplugged my router for a few minutes and plugged it back in. Everything worked fine for 10–15 minutes, but then the same problem started again. I unplugged it and switched to my old Cisco router, and everything worked fine.
The next day, I swapped my Cisco router back with the new RS300, and everything worked well for a few days. However, after 2–3 days, the same issue started happening again. This time, unplugging it didn’t help. It would work fine for the first 10–15 minutes and then start losing signal every 20 seconds.
I got a replacement under warranty and received a new RS300.
And again, the same thing happened! It worked fine for the first 3–4 weeks, then started losing the signal again every 20 seconds!
I tried the following on all firmware versions (thinking it might be a software bug?):
Firmware versions tested:
After each installation, I did a factory reset and reconfigured the router.
The issue occurs on all connected devices, both wired and WiFi.
I tested it with both disabled/enabled Netgear Protection Engine.
I reconfigured DNS.
All wired devices were connected via CAT6A cable.
My router stats:
Hardware Version RS300
Firmware Version V1.0.1.74
GUI Language Version V1.0.0.451
Protection Engine Version 2.2.214.4/1.0.0.2112
Operation Mode Router
CPU Load CPU1: 9.09% CPU2: 8.08% CPU3: 5.10% CPU4: 8.00%
Memory Usage (Used/Total) 638MB/1999MB
Flash Usage (Used/Total) 423MB/512MB
Nothing seems to solve the problem.
Has anyone experienced the same issue or found a solution? Do you think this is a software problem or a hardware issue?
As I said in the beginning, It is the second RS300 router with the exact same problem that I have (both with very close serial number)
You can see in the attached images the lost connection as lost packages to 8.8.8.8 and the valid connection to the router itself as 192.168.1.1
My reddit post about this problem can be found in here
My previous comments about this problem in the Netgear Community can be found in here
I am having the same problem you are still no fix for this its sad really I spent a nice penny on this router too, but since I got it from Amazon I cant get a new one 😕 Last year wheb I got this router everything worked perfectly for 8 months or so. Then at the beginning of the LA Fires my connection kept dropping every 10-15 mins, nothing i did fixed the problem and honestly I am just getting tired of it, I might just go a buy a good cisco router for gaming and move on. Also can I get the link to the new firmware update? I have v1.0.1.60 , my RS300 says there is no update.
You can get the new firmware in here just install it manually.
To be honest, I did a little reverse engineering last night on this firmware and found a flush function in the binary.
This flush function triggers each time there is a problem with the router's stats for outgoing WAN traffic.
When this condition occurs, it simply flushes the connection and starts a new one (which matches the behavior I observed with the recurring connection losses).
So, I started wondering what could be triggering this behavior on my system.The only things I could think of were the WAN cable or the bridge I use to convert the connection from fiber to RJ45.
So, I replaced the WAN cable (although I really didn’t think it would make a difference since this cable works fine with my other router).After replacing it, the issue completely stopped, and everything seems to be working fine!
I still have a lot of questions, and I’m not sure if this has permanently solved the problem, but for now, it's gone...
1). Why did it work fine with this cable for four weeks before it stopped?
2). Why did it work fine with the other router at the same speeds but not with the RS300?
3). Why did this cable trigger the flush function to restart the WAN connection?
I’m still digging into the router firmware code to find answers, and I’ll update you if I discover anything new.
I'm still not sure if it does solved the problem or if it will return but I'll give an update about that in the following weeks
- Thank You!!! You have dine more work and helped than any of the NG people, I’ll try replacing the WAN cable its gonna be A hassle tho since i have running in and out of walls and behind furniture and a King size bed lol But now that I remember I had the managers of my apartment come in and replace the ceiling of my apartment and I noticed someone had stapled the WAN cable to the wood skirts on the walls, i didnt think much of it then, but maybe the force of the staple damaged the wires inside. Welp time to buy a new 50ft CAT cable lmao then one I have now is CAT7, should I get another CAT 7 cable or go for CAT6A or E? Im not too savy with the difference in CAT cables is CAT 8 better?
CAT6A should be more than enough for this router.
If the modem and router are far apart and you have to run a long cable try first with a short one to see if it solves the problem. Get the router closer to the model for this test. If it is solve the problem as well get a new long cable or even maybe 2 so you'll have a backup cable if something happens to the other.