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Forum Discussion
CK36
Aug 11, 2025Aspirant
Router dropping internet frequently
RS280 running v1.0.1.90 The problems I'm having are frequent (typically daily) but are often different so it's a little hard to troubleshoot. Here are the types of issues I encounter: Users (2 of ...
CK36
Aug 11, 2025Aspirant
It's a Netgear CM1100 modem. Does NG support monitor this board or is there a way to get to them directly?
- FURRYe38Aug 11, 2025Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerCK36 wrote:
It's a Netgear CM1100 modem. Does NG support monitor this board or is there a way to get to them directly?
- CK36Aug 12, 2025Aspirant
I followed the first link on how to obtain the connection info which led to these instructions:
- Launch a web browser from a computer or mobile device that is connected to your network.
- Enter http://192.168.100.1
When I enter that URL I get a response that it can't reach that page. Is there something else I can try?
I appreciate the time people are spending to help people out on this site!
- RichardTTTAug 22, 2025NETGEAR Expert
Hi,
I've sent you a private message about this issue. Can you take a look and let me know your feedback?