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Forum Discussion
CK36
Aug 11, 2025Aspirant
Router dropping internet frequently
RS280 running v1.0.1.90 The problems I'm having are frequent (typically daily) but are often different so it's a little hard to troubleshoot. Here are the types of issues I encounter: Users (2 of ...
CrimpOn
Aug 11, 2025Guru - Experienced User
No. Netgear does not 'monitor' the Community Forum. The only way to reach Netgear directly is through support.netgear.com
Netgear provides 90 days of 'complimentary support' with a purchase (the RS280). After that, customers can purchase support:
https://www.netgear.com/home/services/prosupport/
People who do not want to pay Netgear can post questions on the Forum and often other customers can suggest ways to resolve their issues.