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Forum Discussion
yusafnyc
Sep 25, 2024Follower
RS 700 stolen in shipping
I ordered a rs700 router with Net gear because my new iPhone 16 pro max has wifi7 and I was looking for the higher speed. The package arrived in two days and was delivered by FedEx. I opened the pack...
ChristineT
Sep 25, 2024NETGEAR Employee Retired
Hello yusafnyc ,
I am sorry to hear that your order did not arrive as expected. You mentioned a claim number, NETGEAR would give you a case number but the Fed-Ex would offer you a claim number. Did you contact NETGEAR Support? If not, please do so and let me know your case number so I can help investigate this further.
Kind Regards,
ChristineT