RS280 Keeps Dropping WifI

Question

I previously posted about the router giving my wife DNS issues and a phantom client appearing. The last several days it has been randomly dropping WiFi. The is a royal PITA.

At this point, I am awaiting a new router and will try that. I've wasted way too much time with this.

Any other suggestions?

Trainman52 · Answer

A week or so ago my wife's desktop connected via ethernet started getting a DNS error and couldn't connect to websites via their name. After several minutes, the situation cleared. It returned again a day or so later. I ultimately assigned a DNS server to it. The problem appeared again the other night. In addition, the WiFi will drop for a minute or so throughout the house. I did a full scan with Malware Bytes and nothing was found. This morning I did a full inventory of devices on the network. The only thing that caught my eye was an inactive HP800SFF. I do not own that device. I was thinking that maybe one of my devices was using a recycled chip. I deleted it and used access control to block all new devices. Anyone have any idea as to what's going on? Any suggestions? Thanks

Trainman52 · Answer

I restarted the modem and router. It also affects Alexa and Google home. As the internet is not affected, it appears to be a DNS issue as you suggested. I manually assigned Google and Cloudfare as the DNS servers in the router. This wouldn't be the first time that my ISP had a problem. Thanks for the reply.

plemans · Answer

factory reset and reinstall?

FURRYe38 · Answer

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.&nbsp;
Does the Internet LED turn amber when this happens or does the WIFI LEDs turn OFF when this happens?
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Trainman52&nbsp;wrote:I restarted the modem and router. It also affects Alexa and Google home. As the internet is not affected, it appears to be a DNS issue as you suggested. I manually assigned Google and Cloudfare as the DNS servers in the router. This wouldn't be the first time that my ISP had a problem. Thanks for the reply.
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Trainman52 · Answer

Everything happens so quickly that by the time you realize that you have an issue, the system is back online. The firmware is the most current one posted by Netgear. The modem is an Arris telephony modem one phone line. The modem is no longer offered for sale. The new router arrives on Saturday. I have yet to try a reset and new setup. I have the old R7960P which I removed because it was no longer supported. I never had issues like this with that one. I'll keep you all posted. Happy New Year.

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RS280 Keeps Dropping WifI

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