RS280 Laptop doesn’t recognize WiFi

Full disclosure I’m a novice in this realm, so take it easy on me. I have a Lenovo work laptop and it will not recognize this router as being a WiFi connection. I get error code 10 when I go to device manager and navigate to the WiFi setting. This means not only will the laptop not recognize this router but it shuts off the ability to connect WiFi altogether. I’m not an admin on the PC since it’s work issued, so I have limited capabilities. In contrast, my decade old r7000 connects no problem, which is frustrating. I’m hoping to get some help here or I’ll inevitably have to return this item to Costco. Thanks in advance.