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Forum Discussion
RS300, Getting packet burst and latency variation more often compare to my old XR500 router
Not sure what's going on but recently I purchased the RS300 and everything seems fine from download speed and upload, certainly getting more compared to my old XR500 router. However, when I am playing CoD Bo6 the packet burst seems to keep happening more and sometimes the latency variation shows up as well. This has never happened with my XR500 router. I checked to see if RS300 has QoS but I couldn't find it. Is there a way to fix this? Should I call my ISP provider or upgrade my modem (I have been using the Cable modem CM1000 for a while now) ? Everything is up to date, and I am not sure if it has to do with channels or the mode such as up to 2.9Gbps, I'm not very tech-savvy. It could be cause I'm using wireless, but never had this issue with my old router.
Please let me know what I should do, thanks!
(Model: RS300, Firmware: V1.0.1.60)
(Internet speed: 1000 download, 40 upload)
13 Replies
Where do you see this packet burst?
What happens if you connect your gaming device directly to the back of the CM1000 modem, same then happen or no?
The RS doesn't have a user configurable QoS, it's mostly automatic.
Lets check the CM modems signals and event logs to make sure they are ok.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerI mostly see packet bursts in-game, such as in Call of Duty Bo6. It has a built-in interface showing a logo if it's packet burst, latency variation, etc. Connecting to the modem does the same.
Oh I see, will QoS be brought back for the RS300 even if it has an automatic one?
I tried entering and clicking on the URL link but it's just saying the site can't be reached.
The links give how to get to the modems web page and find the modems web page data there.
CM modems web page can be and should be found at 192.168.100.1 with any browser.
