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Forum Discussion
RS300 Samsung S24 Ultra pic text problem
My wife has a Samsung S24 Ultra connected using wifi to my newly acquired Nighthawk RS300. Text messaging works fine except when dealing with sending/receiving pictures. Will not upload or download...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What channel configurations are currently set on the router?
Smart Connect enabled or disabled?
Firmware is the latest, ending in 038 I believe. It is currently not connected.
I have Glofiber as ISP with a NOKIA Model# XS-010X-Q modem, never had Fiber before so I guess it is the modem.
I am using Ugreen Cat 8 between the modem and the RS300. I don't recall but I do believe smart connect was enabled.
Wondering if you disabled Smart Connect on the RS if that would change anything.
Also try putting this one phones IP address it gets from the router into the routers DMZ. See if picture messages come thru...Disable the DMZ after testing this.
I have to get ready for work but will try that tomorrow morning and see what happens. BTW, my iPhone 14 PRO was very happy with the new router. I will get back to ya tomorrow on this.
Thanks for the idea.
Oscar
Just a quick side note. I did disable wifi 7 on her phone couple days ago and that did not solve the issue.