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RS500 — Nighthawk BE12000 WiFi 7 Tri-Band Router Protection Engine Problems
Hi, Unfortunately, I'm 2 weeks past the measly 90 days of support for my RS500 - Nighthawk BE12000 router, so I'm posting here instead, trying to prompt Netgear to actually create firmware that w...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Currently it's recommended to disable Protection Engine.
Also is IPv6 enabled, if so, disable it as well.
What channels are you using on the RS router? Please try 1 and 40.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router