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Forum Discussion
RS500 — Nighthawk BE12000 WiFi 7 Tri-Band Router Protection Engine Problems
Hi, Unfortunately, I'm 2 weeks past the measly 90 days of support for my RS500 - Nighthawk BE12000 router, so I'm posting here instead, trying to prompt Netgear to actually create firmware that w...
Apparently I can't edit a previous post of mine. In my previous post, instead of "disable", it should read "enable" instead. Sorry for the dumb typo.
When the Protection Engine is ENABLED, things in our home disconnect and fail to reconnect even when using the correct password, although it says password invalid.
PE being disabled, and then doing a reboot or two works just fine, and all WAN ports are STEALTH, so that's a lot better than what PE does when it's enabled.
Ok on the typo. Happens. Thanks for clairifying.
Yes, what I see with my RS600, PE diabled, Stealth ports are seen across the board.
I've already pass this on to NG and they will be looking into it.
Factory reset and setup from scratch, if you use the same SSID name and password for the wifi settings, your devices will re-connect with out having to do anything to them.Changing channels can effect how some some wifi devices connect to a router. Noise and internferences from other wifi router sources can be a cause so changing channels can help to avoid this.
Hi Furry,
Thanks for your response. Old fingers don't always keep up with the brain. LOL!!
I also mentioned to MG about the stealth ports in response to a DM I received from them. They apparently didn't actually read much of anything I had to say since they didn't bother to respond to a single question I had.
I prefer not to use the same SSID on all the bands since quite a few of my devices run on the 2.4 GHz network, and seem to have problems when that and the 5.0 GHz network are the same name. Not to mention, sometimes I prefer the stronger signal of 2.4 GHz network compared to the faster speed of the 5.0 GHz network. It all depends on the device I'm connecting. Different networks work better for some devices than others. Not to mention, some won't even connect to the network unless you first put your phone on the appropriate network (usually 2.4 GHz) during setup of the device. Been there, done that.
We have over 30 devices connected to our WiFi, and all have varying needs. Unfortunately, not having all of the bands using the same SSID also means that things like the new iPhone 17 can't use "Wifi 7" to it's full advantage. Basically useless! And strangely enough, the 5.0 GHz network is actually faster than the 6.0 GHz network on our iPhones, especially on upload speeds. What's wrong with that picture?
I was referring to when you look at the connected Devices using the web interface, I have specifically named each of our devices, so a factory reset WILL lose all of the device names. I know that changing routers (or doing a factory reset) and using the same SSID as the previous router will allow all devices to reconnect to the new router without having to manually reconnect them. Been there, done that as well. I'm old, so I've gone through quite a few routers in my time. LOL!! This Netgear router has definitely been more of a PITA than all of the rest of them put together!!! And I had such high hopes that this router would be outstanding for money I paid for it. I was WRONG! I wonder what NG will mess up in the next firmware update. So far, 3 different firmware versions, and 3 totally different problems.
Whos MG?
So if you save off a back up configuration to file from the router, I believe this will save device names and configurations you set on the router so if a factory reset is needed, you can load this up and should return configurations back to where you had them.
And also, Apple removed ways of telling when there phones are connected to WiFi platforms for unknown reason. Android has this but Apple, seems to be not willing to let users see how there phones are connected to wifi platforms. I've never been of fan of that. But I have one. And since the RS series isn't currently supporting MLO, It's just basic WiFi7 modes for now for wifi clients that support 7 and MLO.
I run Smart Connect enabled and haven't see any major issues yet.
