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Forum Discussion
RS500 — Nighthawk BE12000 WiFi 7 Tri-Band Router Protection Engine Problems
Hi, Unfortunately, I'm 2 weeks past the measly 90 days of support for my RS500 - Nighthawk BE12000 router, so I'm posting here instead, trying to prompt Netgear to actually create firmware that w...
HI Furry,
Sorry, once again, fingers. That should be "NG". They need to put an edit option on these things so the poster can go back and modify/fix things.
I always keep configuration files, and use them when necessary, and know they will restore all of the setting including the Device Names. When Netgear asks you to do a factory reset, they do NOT want you to restore the settings from your configuration file. I guess they're thinking that you've probably screwed something up configuring the device, and maybe you won't do it the next time. I don't know what good a factory reset could be other than that.
I guess you must be referring to being able to see what channel/band that you iPhone is connected to. That would be nice for people who don't give each channel it's own name. Even using my Alexa app, I can tell what channel Alexa devices are on and also the signal strength, which is really handy.
From what I've read, MLO is supposed to work, but only includes the 2.4 GHz and 5.0 GHz bands, but I sure can't find an option to enable it. That IS part of the WiFi 7 protocol. WTH!?!?! Netgear selling some in a product when it doesn't actually exists?
Ya you have a short time frame to edit posts from the dots in the post.
You can re-load from configuration files. One Reason to not load from back up, back up may introduce the problem. So FR from scratch and test 1st to see if the problems continue or not. If not, then you could load from back up.
Ya, Android can tell what there connecting at. Apple, seems to keep this hidden or not make it useable for users.
MLO is not working on RS routers. Seems to be an industry wide problem that all router mfrs are dealing with. NG seems to be holding back until the chipset Mfrs can get there stuff figured out. Not sure what NG will be supporting for MLO when they finally get it enabled. For Orbi MESH, NG is only supporting it on 5 and 6Ghz on there higher model series. The lower model series that just arrived, 2.4 and 5Ghz is being supported on MLO. Though, users are seeing problems there as well with both Apple and Android devices. MLO is an automatic feature so there is no user changable option. Will either work or not based on client side support and handling.
Ya I'm waiting for MLO on my RS600 as well.
HI Furry,
Sorry, once again, fingers. That should be "NG". They need to put an edit option on these things so the poster can go back and modify/fix things.
I always keep configuration files, and use them when necessary, and know they will restore all of the setting including the Device Names. When Netgear asks you to do a factory reset, they do NOT want you to restore the settings from your configuration file. I guess they're thinking that you've probably screwed something up configuring the device, and maybe you won't do it the next time. I don't know what good a factory reset could be other than that.
I guess you must be referring to being able to see what channel/band that you iPhone is connected to. That would be nice for people who don't give each channel it's own name. Even using my Alexa app, I can tell what channel Alexa devices are on and also the signal strength, which is really handy.
From what I've read, MLO is supposed to work, but only includes the 2.4 GHz and 5.0 GHz bands, but I sure can't find an option to enable it. That IS part of the WiFi 7 protocol. WTH!?!?! Netgear selling some in a product when it doesn't actually exists?Hi Furry,
I make a backup of my configuration file. I didn't know that there's a place to save my configuration file AND a backup, nor have I seen anywhere to reload anything other than the backup file of my configuration.
I did notice the the Orbi Mesh appeared to have the capability. So, how is Netgear getting by saying that these are true WiFi 7 routers if they can't do MLO? I thought that was part of the spec for WiFi 7.
I know the iPhone 17 gets pissy when I choose the 6.0 GHz channel saying there's "Limited Compatibility". Not sure why it expects me to change all of my SSID's to be the same in order to work properly on just the 6.0 GHZ channel. Another stupid thing from Apple!!
From what I've seen of Netgear's track record so far, they'll probably never get MLO to work. LOL!!
You should see back up seen here on the RS router: https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Restore is in same location.
Ya, I'm still on a iphone 12. Honestly happy with it. Been trying to avoid new gen phones but, I may get something. I went from iphone 6 to 12 so was gonna wait for 24. LOL.
Ya not sure what 17 is expecting. Possible it wants Smart Connect enabled on the router so it can attempt to use all or attempt to try MLO.
I'll not presume anything on what NG is doing. They are ware of the MLO issue and I can only presume they are working on it. May take time. Seems like W7 is complex and with everything else in the mix, may not be easy to get fixed. Many layers and variables with wifi systems.
