NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
coolwifi
Dec 08, 2025Luminary
RS500 - Higher ping times to router than my previous router R6700AX
I am consistently getting ping times of 3ms or higher from a nearby laptop to the router over wifi. The same ping times with my previous router R6700AX is only 1 ms or lower from the same location an...
- Dec 08, 2025
Can't find v22.150 anywhere to try?
Just tested my RS600 here and getting same thing on a AX210 adapter PC on 5Ghz:
I had to disable Smart Connect to force my adapter to 5Ghz as it kept connecting at 6Ghz. I didn't test 6Ghz.
I'll pass this to NG and see if this is something acceptable and if there is any suggestions or information. May need some tuning in FW.
FURRYe38
Dec 08, 2025Guru - Experienced User
What is the model # of the wireless adapter in the laptop?
Drivers updated?
How far from the router is the laptop?
What channels are you using on the new router?
Is IPv6 and Protection Engine enabled on the router?
What is the brand and model# of the ISP modem/ONT that the router is connected too?
Any Wifi neighbors near by?
Same thing happen with a different wifi device or latop?