NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RS500 - Higher ping times to router than my previous router R6700AX
I am consistently getting ping times of 3ms or higher from a nearby laptop to the router over wifi. The same ping times with my previous router R6700AX is only 1 ms or lower from the same location an...
Can't find v22.150 anywhere to try?
Just tested my RS600 here and getting same thing on a AX210 adapter PC on 5Ghz:
I had to disable Smart Connect to force my adapter to 5Ghz as it kept connecting at 6Ghz. I didn't test 6Ghz.
I'll pass this to NG and see if this is something acceptable and if there is any suggestions or information. May need some tuning in FW.
What is the model # of the wireless adapter in the laptop?
Drivers updated?
How far from the router is the laptop?
What channels are you using on the new router?
Is IPv6 and Protection Engine enabled on the router?
What is the brand and model# of the ISP modem/ONT that the router is connected too?
Any Wifi neighbors near by?
Same thing happen with a different wifi device or latop?
What is the model # of the wireless adapter in the laptop? Intel AX203
Drivers updated? Yes
How far from the router is the laptop? Around 8 ft
What channels are you using on the new router? Channel 44 set to 5.8 Gbps speed (changed channel to 161 to check, no change in ping was observed)
Is IPv6 and Protection Engine enabled on the router? IPV6 enabled, PE disabled (disabled ipv6 to check, no change in ping was observed)
What is the brand and model# of the ISP modem/ONT that the router is connected too? Hitron Coda 56 modem
Any Wifi neighbors near by? Yes, same wifi noise as with my old router
Same thing happen with a different wifi device or latop? Yes latency seemed to increase 4-5 ms from my android phone too when doing speed tests
What driver version are you using for the AX203?
What OS platform is on the laptop?
How are you determining the ping resutls on the laptop?
What driver version are you using for Intel AX203? Driver version 23.170.0.1
What OS platform is on the laptop? Windows 11 24H2
How are you determining the ping resutls on the laptop? Running ping to router ip from windows command prompt
What this version of driver tested on the R6700 as well?
Been some let me know that recent intel drivers maybe causing some problems. They reverted bacl to older driver version and issues stopped. Rolling back to 22.150.x seem to solve this for some using AX series adapters. Something to try.
I have a AX210 that I've been also testing, though Orbi system and seeing issues there. I'll put my RS600 online today and run some quick testing to compare.