NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CatUt's avatar
CatUt
Follower
Aug 23, 2026

RS500 takes forever to connect remotely with devices on my home network

I have tried resetting my router. I've fiddled with the settings. When I'm home on wifi, I can access everything quickly. If I'm somewhere else, it takes so long that most of the time, I don't care anymore or I miss whatever is going on, like someone at my door. I've looked at remote settings and while I've made some improvements, it's not working well. I'm on fiber optic and get good speeds when I test, but not when I try and access anything.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What devices are you trying to access from remote locations? 

    Is this thru there application?

    What remote settings are you changing? Is this on the router or something else? 

    How long does it take? 

    What FW verion is on the RS router? 

    Brand and model# of ISP modem the router is connected too? 

    Is IPv6 enabled or disabled? 

     

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    CatUt wrote:

    When I'm home on wifi, I can access everything quickly. If I'm somewhere else, it takes so long that most of the time, I don't care anymore

    Are you using OpenVPN? 

     

    Also, are you using a PC?  Or a phone/tablet?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 

    CatUt wrote:

    I have tried resetting my router. I've fiddled with the settings. When I'm home on wifi, I can access everything quickly. If I'm somewhere else, it takes so long that most of the time, I don't care anymore or I miss whatever is going on, like someone at my door. I've looked at remote settings and while I've made some improvements, it's not working well. I'm on fiber optic and get good speeds when I test, but not when I try and access anything.