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Forum Discussion
RS500 unusably bad upload speeds
Am I missing a setting somewhere?!? What the heck could cause this? Summary of the situation: Upgrading from RAX80 (AX6000) to RS500 (BE12000) Gigabit Fiber at home 1gig up down symmetrical. ...
Regarding the slow upload speed issue, especially when the RS router is connected to an ONT, we have a trial firmware build that may resolve the issue. It worked in our test.
If you would like to give it a try, please let me know your RS router model and I will PM you the firmware.
Thanks.
I had the EXACT same issue. Ongoing since Jan 27th with tech support! Slow Wi-Fi speeds and wired speeds. Although initially, not the case. Got beta firmware from NG 1.0.1.84 that didn't solve and made the Wired way worse. Went back to my Linksys MX5300 and the speeds both Wifi and Wired were normal. Bought RS500 from NG so sent it back via RMA. Await new one. I hope it was a defective unit and not a defective product.
Firmware v1.0.1.84 does not fix the slow upload speeds issue. The trial firmware with the fix and verified in our test is v1.0.1.89-upload-speed. Thanks.
Thanks for the information. However, my issues were slow download and upload speeds. And no one volunteered that .89 was available for test purposes, only .84, which was way worse than .60.
For now I went back to using my Linksys MX5300 but do not have access to speeds above 1G, which I am paying for via Comcast. I really hope I had a defective unit.