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Forum Discussion
pL86
Jan 11, 2025Tutor
RS700 - new firmware version 1.0.7.96 released
Almost 9 months since the prior 1.0.7.86 firmware was released, Netgear issued 1.0.7.96 yesterday. However, all the release notes says is "enhanced stability" so no mention if it adds MLO, fixes the...
DrunkKittie
Jan 28, 2025Guide
I'm having the same issue as Viperion.
Running V1.0.7.86. The router doesn't see the new firmware for almost 2 weeks, even after countless time of clicking "Check".
Manually uploading the firmware starts the process. After the restart, it still shows V1.0.7.86.
After a year of no firmware upgrades, no update on MLO support, now this.
- FURRYe38Jan 29, 2025Guru - Experienced User
How are you manually updating the router?
What browser are you using? Try MS Edge or Firefox?
Are you unpacking the .zip file to reveal the actual FW file to be sent to the routers web page using the web browser?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
DrunkKittie wrote:
I'm having the same issue as Viperion.
Running V1.0.7.86. The router doesn't see the new firmware for almost 2 weeks, even after countless time of clicking "Check".
Manually uploading the firmware starts the process. After the restart, it still shows V1.0.7.86.
After a year of no firmware upgrades, no update on MLO support, now this.- DrunkKittieJan 29, 2025Guide
Administration -> Router Update -> Manual
Using Edge browser.
Obviously, I unzip the package and upload the chk file
It's on quantum fiber, connected to Q1000K.
- FURRYe38Jan 29, 2025Guru - Experienced User
Might try Firefox or try the following, setup the router, off line from the ONT. Once one the home page go directly in and manually update the router with the .chk file.
Do you get any notice of a failure during the update or nothing and the FW version doesn't change?
- ViperionJan 29, 2025Guide
My router got worse as Netgear support had me do a factory reset and once I did that it would not hold any settings, or upgrade still.
My router was RMA'd and they sent me a new one, the new one upgraded with the manual upgrade with no issues. working fine so far.
- DrunkKittieJan 29, 2025Guide
Viperion something similar happened to me around 6 months ago. I did a factory reset, and everything went downhill. Wifi stopped working, router interface didn't login. I did another reset (with proper old school, keep device unpowered, keep resetting the reset button style), devices stopped seeing the router altogether.
After 1 hour, and maybe 5 factory resets, it started working back again. Since then, I'm scared to reset it.
- captfidelMar 31, 2025Aspirant
I also have FW .86 and the router will not update to .96 - either using the automatic option or the manual option. I was an early purchaser of this router - I wonder if there has been a HW change and early models have trouble with current FW?
As my router is out of warranty now, Netgear won't even take my call. The HW is fine, my router works. In my view, FW updates are not a warranty issue. Is Netgear just screwing those of us that supported them by buying an expensive router when it first came out? Seems like it.
- BH_CMar 31, 2025NETGEAR Expert
As my router is out of warranty now, Netgear won't even take my call. The HW is fine, my router works. In my view, FW updates are not a warranty issue. Is Netgear just screwing those of us that supported them by buying an expensive router when it first came out? Seems like it.
No, we will take care of this. Please PM me your S/N, name, and contact info (email or phone number), our support team will reach out to you. Thanks.