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Forum Discussion
Sozzled
May 13, 2024Aspirant
RS700 blocking connection to office VPN
I use a VPN when I am working from home to access the server in my office on the office network. I do this just by configuring the vpn in windows and connecting. Since I purchased the RS700 a few w...
Sozzled
May 13, 2024Aspirant
I've just purchased an RS700 for Wifi 7 and am seeing the same thing. I connect to my office server via vpn using a windows-configured vpn on my laptop. The RS700 gives me an error but I can still connect even with a mobile hotspot or other networks.
Cant find any tech support at netgear to help with this, they plead ignorance.
Appreciate anyone who can offer a potential solution...I've tried all of the settings that even vaguely sound like they may help.
Cant find any tech support at netgear to help with this, they plead ignorance.
Appreciate anyone who can offer a potential solution...I've tried all of the settings that even vaguely sound like they may help.
- BH_CMay 13, 2024NETGEAR Expert
Hi Sozzled,
There was a VPN pass through issue reported previously (Windows VPN client could not connect to the corporate server in the remote), and we have fixed the issue for that customer. I will PM you the link for the trial firmware, would you like to give it a try?
- GeewilkrMay 15, 2024Aspirant
Good afternoon,
I previously reported the issue with the vpn service back in February. I decided to try firmware 1.0.7.86 and could no longer connect to the vpn.
Would I be able to receive another link, the one I received expired?
Unfortunately, there was no way for me to backup the firmware before upgrading.
Sincerely,
Gee
- BH_CMay 15, 2024NETGEAR Expert
Hi Gee,
I've emailed you the link for the new trial firmware.
The FW v1.0.7.86 does not include the fix, we plan to include the fix in the next release. Thanks.
- SozzledMay 15, 2024AspirantIt worked. Thanks
- FURRYe38May 15, 2024Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡