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Forum Discussion

bobbyp's avatar
bobbyp
Tutor
Feb 17, 2024

RS700 GUI whitescreens/404s after a period of uptime

Had the RS700 installed for a couple of days now, and twice I've encountered a frustrating issue whereby the GUI will prompt me for admin authentication (which is accepted) but then either whitescree...
BH_C's avatar
BH_C
NETGEAR Expert
Feb 18, 2024

Yes, we noticed that the Web GUI could become inaccessible in some cases; the app does not work in that case either.

We will have a release candidate with the fix in the coming week, I can PM you when the release candidate is available.

bobbyp's avatar
bobbyp
Tutor
Feb 18, 2024
BH_C, that would be appreciated. Happy to try out the release candidate.
  • BH_C's avatar
    BH_C
    NETGEAR Expert
    Feb 22, 2024

    Hi bobbyp , I've PM you the link for a firmware release canddiate that fixes the issue. Please give it a try.

     

    Hi autoexec_bat , I don't know if this release candidate also addresses the slow response issue, we will check it.

     

    Thanks.

    • bobbyp's avatar
      bobbyp
      Tutor
      Feb 25, 2024

      BH_C - thanks.

      I've installed the firmware, however I know seem to have lost the 6GHz interfaces completely.

      I've PM'd you some further detail.

      Edit: a powercycle seems to have sorted it. Will keep an eye out for the whitescreen issue and let you know how I get on...